Warranty Registration
2-Year Limited Replacement Warranty
At Ultra Spray, we stand behind the quality of our products. Every purchase is covered by a 2-year limited replacement warranty against defects in materials and workmanship. This warranty is provided by Ultra Spray, and you can reach us at support@ultrasprayusa.com.
Registering Your Warranty
Complete the registration form below with your purchase details. Registration is not required for coverage, but it lets us process any future claim quickly.
Warranty Registration
What's Covered
- Defects in materials or workmanship under normal residential use, for two years from the date of purchase.
- Replacement of the defective item with a new or refurbished equivalent, subject to inspection. If replacement is not reasonably possible, a refund of the purchase price.
- Items must be returned to us for assessment before a replacement is issued. We will advise how to return the item when you make a claim, and we cover reasonable return shipping for a valid claim.
What's Not Covered
- Normal wear and tear, cosmetic damage, misuse, accidental damage, or unauthorized modifications or repairs.
- Consumable parts such as nozzles and batteries, or damage caused by failure to follow the care instructions.
- Products bought from unauthorized retailers, or used for commercial or industrial purposes.
If You Bought the 10-Year Extended Warranty
If you added the 10-Year Extended Warranty to your order, your coverage runs for ten years from the date of purchase instead of two. Everything else works the same way: register below using the same order number, and your extended coverage is recorded against it automatically. There's no separate registration to complete.
Extended coverage applies to defects in the sprayer body and motor. Batteries, nozzles and normal wear are not included. If you'd like to add it and haven't yet, you can find it on the 10-Year Extended Warranty page.
Making a Claim
Contact our support team at support@ultrasprayusa.com with your proof of purchase, a description of the defect, and any photos or videos. Once we receive the item, we'll assess it and confirm whether a replacement applies. We're here to help.
Your Rights
This is a limited warranty. It is the only express warranty we provide, and it is in place of any other express warranty. Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the term of this limited warranty, to the extent permitted by law. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.